Privacy Policy

Privacy Policy

Introduction

Parcel Glide is committed to safeguarding the privacy of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Collection

We may collect and process the following personal data:

• Identity Data: Name, job title, and company affiliation.
  
  

• Contact Data: Address, email address, and telephone numbers.
  
  

• Financial Data: Bank account details and payment information.
  
  

• Technical Data: IP address, browser type, and browsing behavior on our website.
  
  

• Usage Data: Information on how you use our services and website.
  
  

2. Data Usage

We use your personal data for the following purposes:

• Service Provision: To deliver logistics services as per our contractual obligations.
  
  

• Communication: To respond to inquiries, provide quotes, and inform you about service updates.
  
  

• Billing and Payments: To process financial transactions and maintain accurate records.
  
  

• Marketing: To send you information about our services, promotions, and events, subject to your consent.
  
  

• Website Improvement: To analyze website usage and enhance user experience.
  
  

3. Data Sharing

We may share your personal data with:

• Service Providers: Third-party vendors who assist in service delivery, IT support, and payment processing.
  
  

• Professional Advisors: Accountants, auditors, and legal consultants.
  
  

• Regulatory Authorities: When required by law or to enforce our legal rights.
  
  

We ensure that all third parties respect the security of your personal data and process it in accordance with the law.

4. Data Security

We have implemented appropriate security measures to prevent unauthorized access, alteration, disclosure, or loss of your personal data. Access to your data is restricted to employees and partners who have a legitimate business need.

5. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. For instance, we are required to keep basic customer information for six years for tax purposes.

6. Your Rights

Under data protection laws, you have the right to:

• Access: Request a copy of your personal data.
  
  

• Rectification: Request correction of inaccurate or incomplete data.
  
  

• Erasure: Request deletion of your personal data under certain circumstances.
  
  

• Restriction: Request suspension of processing your personal data.
  
  

• Objection: Object to processing based on legitimate interests or direct marketing.
  
  

• Data Portability: Request transfer of your data to another party.
  
  

To exercise these rights, please contact us using the details provided below.

7. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: parcelglide@gmail.com
  
  

• Address: Regus, 268 Bath Road, Slough, SL1 4DX
  
  

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.